We are a family business based in Nairobi with a professional background in
hospitality and design. As world travellers and hoteliers, we work with a set of
principles which we firmly believe our guests recognize and appreciate:
- Maintain international hotel standards of quality, health and safety.
- Showcase beautiful design which reflects the destination.
- Ensure clients that we are here to take care of them from the moment they arrive.
- Include attention to detail.
- Create a "home away from home" for the discerning traveller.
- Provide warm hospitality and personalized service.
Our sister hotels www.thezanzibarcollection.com;
our Interior Design business www.palacinainteriors.com and our international
properties in the USA and Germany are all guided by the same principals. We are proud to have
been involved in East African Hospitality for over 40 years and
honoured to be considered the benchmark for service and standards in the region.