Our Story

We are a family business based in Nairobi with a background in hospitality and design. As world travellers and hoteliers, we work with a set of principles which we firmly believe our guests recognize and appreciate:

  • Maintain international hotel standards.
  • Incorporate a beautiful design which reflects the destination.
  • Ensure that the clients understand from the moment they arrive that we are here to take care of them.
  • Attention to detail.
  • Emphasis on creating a home away from home.
  • Warm hospitality and personalized service.

Our sister hotels www.thezanzibarcollection.com; our Interior Design business www.palacinainteriors.com and our international properties in the USA and Germany are all guided by the same principals. We are proud to have been involved in East African Hospitality for over 40 years and honored to be considered the benchmark for service and standards in the region.